FAQ'S

Once you let us know at least 48 hours before your planned booking, there will be no cancellation costs. If you cancel on the move day itself, unfortunately, we cannot make refunds because the teams are deployed and face significant opportunity costs.

Sure, indeed! Let us know at least 48 hours prior to your scheduled booking. If you reschedule on the day of your move, the cancelation charges would include in Base Rate.

Yes, you can pay in cash.

Yes, we would like to bring as much comfort as possible!

It may! Give us an image or a photo of the things to be transferred.

We know that you’re really tired! And we’ve built an online CBM simulator with a collection of home content-so you only need to select and send it at your convenience. You can give us pictures, too! On confirmation of your order, a link to the survey will be given on the registration tab, along with a registration email.

Sure, we will require more energy to push, and there would be extra labor charges to help the physical moving of your home materials. Rates should be checked by Customer Support depending on the quantity of the home material.

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Yes you will see them in A2B Movers T Shirts.

We’re using covers, stretch paper, corrugated sheets, edge protectors, bubble wraps for your delicate objects and crates.

Yes, sure. All the trucks required for the transfer are insured.

Moving teams are incredibly vigilant regarding the products and home materials. However, on a rare instance where anything is destroyed, we communicate with the repair or substitute teams as being fair.

Yes, if you book a Preferred Package that is insurable. You should get in contact with our Customer Service department for more information.

Yeah, they’ve completed extensive manual care and health instruction. We also ensure that they are well documented and have the paperwork required in accordance with local regulations.

Yes, A2B Movers can share this with you on request. You may need it to apply for your permit.

Often when clients move within the same building, they don’t need trucks, but sometimes longer drag-and – drop distances make use of trucks necessary. This can be confirmed for you by Customer Care.

Studio – 4-8 Hours, 1 Bedroom – 6-10 Hours, 2 Bedroom – 8-12 Hours, 3 Bedroom – 1-2 Days, 4 Bedroom – 1-2 Days, 5 Bedroom – 2-3 Days

Yeah sure! All loose items are packaged and unpacked in both Standard Package and Premium Package.

Yes, off courses we’re reassembling all of your furniture that we’ve moved.

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